Terms and Conditions Policy

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Terms and Conditions of Service

1. Deposit and Material Procurement
A mobilization deposit of £ is required to be settled via bank transfer to our nominated business account no later than twenty (20) business days prior to the scheduled commencement of works (this may vary for smaller jobs, so it will be in your best interests to ask the relevant questions before proceeding).This payment is essential to facilitate the procurement and timely delivery of materials to the site. Following the mutual agreement of a commencement date, a formal invoice for these materials will be issued for immediate settlement.

2. Acceptance of Deposit Terms
By proceeding with the payment of the deposit, the Client acknowledges that they have read, understood, and agreed to the specific terms regarding non-refundability and cancellations as outlined in Section 5 of this document.

3. Final Settlement
The final balance of the contract value is due and payable in full upon the date of practical completion of the works.

4. Variations and Additional Works
Any adjustments to the original scope of work or requests for additional services must be formally discussed between the Client and the Contractor. All variations are subject to mutual agreement and must be documented in a written "Change Order" or supplementary agreement, signed by both parties, before any such work commences.

5. Cancellation and Forfeiture of Deposit
Please be advised that all deposits are strictly non-refundable. In the event that the Client elects not to proceed with the project after the deposit has been paid and a commencement date has been formally confirmed, the deposit shall be retained by the Contractor to cover administrative costs, resource allocation, and loss of scheduled opportunity.

6. Please read our full terms and conditions on our deposit and cancellation policy.

Deposit and Cancellation terms and conditions

1. Project Confirmation and Deposit
1.1. A booking deposit to cover materials and site set-up is required to formalise the agreement and secure a commencement date within our construction schedule.
1.2. Works will not be scheduled, nor will any professional resources be allocated, until the deposit has been received in cleared funds.

2. Non-Refundable Nature of the Deposit
2.1. Upon payment of the deposit and confirmation of the start date, the deposit becomes non-refundable.
2.2. This sum represents a genuine pre-estimate of the Company’s losses, including but not limited to:

- Administrative and project management costs.
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- The loss of opportunity to accept other contracts for the reserved period.
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- Pre-construction site planning and logistics.

3. Cancellation by the Client
3.1. Should the Client elect to terminate the contract or decide not to proceed with the works for any reason following the confirmation of a start date, the booking deposit shall be forfeited in its entirety.
3.2. Materials and Bespoke Orders: The Client remains liable for 100% of the costs of any materials, plant hire, or bespoke fabrications ordered by the Company in anticipation of the project. Any such items already paid for by the Client may be collected from the Company’s premises at the Client's expense.
3.3. Late Stage Cancellation: If notice of cancellation is provided less than 10 business days prior to the agreed commencement date, the Company reserves the right to issue an additional invoice for 15% of the estimated labour value to mitigate the sudden loss of earnings.

4. Rescheduling and Delays
4.1. Any request by the Client to defer the commencement date must be submitted in writing.
4.2. While the Company will endeavour to accommodate rescheduling, we reserve the right to treat a deferment of more than 28 days as a cancellation of the original contract, resulting in the forfeiture of the initial deposit.

5. Governing Law
5.1. These terms shall be governed by and construed in accordance with the laws of England 

Terms for late deposit payment

1. Delays Due to Late Payment
Failure to pay the deposit by the specified deadline will result in the immediate postponement of the project. Please note:

- The start date will be pushed back at least by the number of days the payment is overdue.
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- Due to existing commitments to other clients, the new start date may be significantly later than the original delay period, depending on our next available opening.

2. Project Cancellation
If the deposit remains unpaid for more than [Insert Number] days after the due date, we reserve the right to cancel the project entirely. In such an event, the client will be notified in writing, and the time slot will be released to other customers.

3. Loss of Earnings Charge
In the event of a project cancellation or significant delay caused by late payment, the client may be liable for a "Loss of Earnings" charge. This fee covers:

- Administrative and planning time already spent on the project.
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- Loss of income resulting from the inability to fill the allocated time slot on short notice.
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- Any restocking fees incurred for specialized materials already ordered.

4. Price Fluctuations
Should a delay in payment lead to an increase in material costs from suppliers, we reserve the right to adjust the final project quote to reflect current market pricing at the time of the new start date.

Terms for Late Payment and Overdue Invoices

1.1. Payment Deadline
All invoices are due for settlement on the date of practical completion or as otherwise specified on the invoice. An invoice is considered "overdue" if payment is not received within the period specified.

1.2. Late Payment Penalties
Should an invoice remain unpaid for a period of 28 days from the date of issue, a late payment penalty of 5% of the total outstanding balance will be immediately applied to the account.

1.3. Recurring Penalties
Following the initial 28-day period, for every subsequent seven (7) day period that the invoice remains unsettled, an additional penalty of 5% of the original unpaid invoice value will be applied. These charges will continue to accrue until the balance, including all accumulated penalties, is settled in full.

1.4. Suspension of Services
The Company reserves the right to suspend all ongoing works and withhold the delivery of materials if any invoice exceeds 28 days past its due date. We shall not be held liable for any project delays or consequential losses resulting from a suspension of works due to non-payment.

1.5. Recovery of Costs
In addition to the penalties outlined above, the Client shall be responsible for all costs associated with the recovery of the debt, including but not limited to legal fees, court costs, and third-party collection agency fees.